Appliance Repair Service

100% Satisfaction Guarantee

Appliance Repair Kitchener-Waterloo

Also serving Waterloo, Cambridge, Guelph, and Surrounding areas!

FREE Service Call with Any Repair

Has a broken appliance stopped you in your tracks? The Appliance Genie can get your appliance up and running fast. Our appliance repair Kitchener techs offer same-day service when you call before noon! 

We guarantee 100% customer satisfaction on your appliance repair in Kitchener, Waterloo, Cambridge, Guelph and surrounding areas. To ensure your satisfaction, every complete repair comes with a limited 90-Day Parts & 30-Day Labor warranty.

Service Designed for Peace of Mind

Our experts are bonded & insured for your peace of mind. We provide quality, safe work every time! That is just one of many ways we go above and beyond for our customers.

PremiumCARE Appliance Protection

We provide expert gas appliance repair and maintenance. Our qualified technician will arrive at your location and provide a price quote before repair.

We Supply Appliance Repair Parts!

Need to replace your refrigerator water filter, oven light, or other appliance parts? We sell original manufacturer appliance repair parts at an affordable price.

The team of knowledgeable, experienced technicians at Appliance Genie will provide an accurate diagnosis and repair to ensure the comfort and safety of your home and family. Our appliance repair Kitchener experts service all major appliances including refrigerator repair, ice maker repair, dishwasher repair, oven repair, range repair, dryer repair, washer repair, and more!

We’re the area’s leader on high-end appliance repair! Our Kitchener appliance repair technicians service leading brands including Viking, Thermador, and more! Learn more about the brands we service here.

Loved on Google

Jaxon and Dylan did a great job
Michael
Michael
15:15 06 Dec 22
Midhun did a great job. He was very helpful , friendly and professional. Appliance Genie is lucky to have such a great employee!
lee ev
lee ev
20:34 02 Dec 22
Blue Collar Crypto
Blue Collar Crypto
03:15 01 Dec 22
Midhun did a great job fixing our freezer. Would definitely recommend!
M Brar
M Brar
19:09 30 Nov 22
Midhun was great - super fast, explained everything, and was helpful with my appliance issues. Would absolutely recommend.
Adi Tya
Adi Tya
20:14 28 Nov 22
My technician Midhun was amazing, he showed up early and got the job completed quickly. He was very friendly, and made sure I was satisfied with his work. Excellent technician.
Francine Leal
Francine Leal
16:48 28 Nov 22
Julin went the extra mile.
Daryl Lainson
Daryl Lainson
14:58 28 Nov 22
Julin was so understanding & helpful. He explain the issues very well. And very good response from him.
Karan Parekh
Karan Parekh
21:37 25 Nov 22
Midhun repair technician) was very pleasant and fixed a minor problem with the door closing on my dishwasher quickly and efficiently. Thank you!
Carmen H
Carmen H
20:38 25 Nov 22
Awesome service! Midhun was super friendly and professional. Thanks so much!!
Jonathan Convoy
Jonathan Convoy
15:43 22 Nov 22
Great service! Would highly recommend. Midhun called on his way, was on time, courteous and professional. Service was completed in an hour.
Christine Maloney
Christine Maloney
19:18 21 Nov 22
Very satisfied with my experience with Appliance Genie. Bought a new washer in June and it was not working properly. The repair was covered under warranty. Jackson (or maybe Jaxon) and Dillon came with the replacement parts and were able to fix the washer in about an hour and a half. They were polite, efficient and professional. Thanks guys really appreciated your work and time. With a smile I told them "I hope I don't have to see them again!" Cheers
Randal PENNEY
Randal PENNEY
15:36 21 Nov 22
This place is AMAZING - truly. Rare, old-fashioned business principles that you do not see enough of.I was in the middle of a do-it-yourself fix-it project with my washing machine and ran into some big troubles. I went to them looking for advice and some tools, which I got for free, along with great advice and empathy. Adam the service manager answered all my questions, offered advice and direction, and even lent me a custom wrench tool, for free! Also gave me a ton of sympathy as well!Lo and behold, I was able to fix the unit myself with there help!Truly touched by the service they provided. I will NEVER go anywhere else ever, one of a kind!!!Thanks again guys!
Chris M.
Chris M.
18:16 16 Nov 22
I had Maytag contact "appliance genie" to come fix my stove.Midhun was fast and very kind and I will call them again if I need any other repairs. Thank you Midhun!
Pamela Lynn
Pamela Lynn
17:45 16 Nov 22
Just purchased a baking element for my GE oven. They had the OEM part in stock at a fair price. Friendly and helpful I would recommend.
Michael Pritt
Michael Pritt
17:20 16 Nov 22
Awesome service and couldn't be happier. The gentleman (Steve) was super helpful and straightforward. The issue was diagnosed and the follow up was explained perfectly. Give this man a raise!
Jonathan Convoy
Jonathan Convoy
21:27 08 Nov 22
Gauravdeep Virk
Gauravdeep Virk
21:54 07 Nov 22
Our refrigerator wasn't working so we contacted Appliance Genie and booked an appointment. Trevor, the service technician, arrived on time and was extremely professional, knowledgeable, and helpful. We rate *him* 5 stars.It turned out that the refrigerator compressor was shot and the quote for a new one, including labour, was far too expensive, costing more than replacing the fridge entirely. The response choices were "Accept Quote" and "Request Changes"; there was no option to decline and the quote came from a no-reply e-mail address. When we didn't respond at all, we received a follow-up e-mail, which also could not be replied to. I guess the company expects a phone call?5-stars for Trevor; 4-stars for the company and its communication style.
Susan B
Susan B
13:21 05 Nov 22
Trevor was on time, fixed our machine quickly, and now it’s working perfectly.
Abi V
Abi V
21:09 04 Nov 22
Had Trevor come check out our appliances. He was very professional and pleasant to deal with. Highly recommend his service
Parminder Nijjar
Parminder Nijjar
19:53 04 Nov 22
tami seibel
tami seibel
19:07 04 Nov 22
Trevor was wonderful!
chantelle Villeneuve
chantelle Villeneuve
16:47 04 Nov 22
Trevor came today to fix our dryer. We found him to be very professional and friendly. He finished talking to my wife as I was coming in the door and told me the same thing. Thanks Trevor. Great job!
Derek Delaney
Derek Delaney
00:09 04 Nov 22
Trevor did a wonderful job
yeshwanth udayshankar
yeshwanth udayshankar
17:32 03 Nov 22
Trevor was great! He was very professional and knowledgeable
Rowena Keyes
Rowena Keyes
20:47 02 Nov 22
Midhun and Julin were very friendly and polite, and treated our home with care and respect while they completed the stove repair as part of a warranty service.
Tenille Bonoguore
Tenille Bonoguore
20:39 02 Nov 22
Trevor was great.
Tim Stedman
Tim Stedman
19:01 02 Nov 22
Technicians Trevor sounds experienced and professional.
snipe dog Double A
snipe dog Double A
16:33 02 Nov 22
Dishwasher error assessment. Trevor was very knowledgeable.
Rose Fuda
Rose Fuda
15:54 02 Nov 22
Midhun, Julie.They were good, courteous and on time along with knowledgeable
Ryan Smith
Ryan Smith
15:32 02 Nov 22
Midhun and julin are very professional, very friendly. Explained what they are doing.ill definitely recommend them.
Milica C
Milica C
14:18 02 Nov 22
Julin and Midhun , solved the problem of our laundry and they very polite and efficient.
Mridula Singh
Mridula Singh
13:28 02 Nov 22
Midhun and Julin are very professional and good service provided to us .
Katkuri Niharika
Katkuri Niharika
13:26 02 Nov 22
We were very pleased with the service received from Midhun. He is punctual, professional and able to complete the job in a timely manner. I would highly recommend Appliance Genie Repair Service & Parts. Thank you, Midhun for your expertise and service!
anusha MUKKERLA
anusha MUKKERLA
21:46 01 Nov 22
Trevor was professional and courteous and I am happy with the service he provided
marilyn pearce
marilyn pearce
20:37 01 Nov 22
Donna Smith
Donna Smith
20:37 01 Nov 22
Midhun was professional and efficient. If I ever need repairs done again I will be requesting him! Thank you Midhun.
Barbara Phillips
Barbara Phillips
19:38 01 Nov 22
Midhun was very helpful and knew exactly what to do! We would highly recommend this repair person and company to anyone who needs this type of work.
Jason Bos
Jason Bos
13:52 01 Nov 22
Prompt and efficient service.
Anne Carson
Anne Carson
17:51 31 Oct 22
Got a work done on my Dishwasher by Midhun and Julin, they were extremely clean professional about the work, they wore shoe covers and cleaned the whole area post work. They explained the whole working of Dishwasher. Thanks appliance genie for the service we got and we will definitely recommend it in future.
Anmol Mahajan
Anmol Mahajan
15:35 28 Oct 22
Great service call. Trevor performed the maintenance. Friendly, Knowledgeable, respectful. Cleaned up. Great work!
ck ck
ck ck
14:07 28 Oct 22
I as a warranty call and Trevor still did as great a job as if he was making a bunch off it. Took the time to show me where the issue was and how to try and avoid issues down he road. Even made sure it was level before everything was out back in place.
Adam JB
Adam JB
19:46 26 Oct 22
Trevor was great!
Koral Kliewer
Koral Kliewer
18:52 26 Oct 22
Quick and efficient.
Tom Bishop
Tom Bishop
17:40 24 Oct 22
Jason was great - super fast, explained everything, and was helpful with my appliance issues. Would absolutely recommend.
Renee Mahoney
Renee Mahoney
22:01 22 Oct 22
dan pfohl
dan pfohl
23:17 21 Oct 22
Trevor and Jaxon were super! they were on time, took care to cover their shoes and workspace. They worked efficiently together and even helped me clean up my panels before putting back. They cleaned up and had the whole repair completed smoothly in about 45 minutes with a dash of humour thrown in.I would definitely recommend Appliance Genie again and especially the Trevor/Jaxon crew.Thank you
Pamela ORourke
Pamela ORourke
18:58 21 Oct 22
really professional workers! Jaxon was extremely helpful in helping me fix my microwave! keep up the good work.
Carolina Zamora
Carolina Zamora
16:04 21 Oct 22
Midhun replaced our dishwasher sensor etc. in a clean efficient manner. Very polite and prifessional. He knows what he is doing
Ron Budhu
Ron Budhu
15:03 21 Oct 22
Jaxon and Trevor did a great job fixing my wash machine and it was done very quickly
Niane S
Niane S
13:46 21 Oct 22
Jaxon and Trevor did an exceptional job fixing my washing machine
Zay
Zay
13:45 21 Oct 22
Jaxon and trevor had installed my jenn air oven. Amazing work!
Marshall Dore
Marshall Dore
13:14 21 Oct 22
Had Midhun come install my dishwasher. He came and did his job. He was told me all i needed to know and he was very helpful. I highly recommend him. I will definitely call back to get my fridge installed.
Prosper Zulu
Prosper Zulu
20:17 19 Oct 22
Robert Czarnecki
Robert Czarnecki
18:35 18 Oct 22
I booked an appointment online when my dryer was having issues. It was a very easy process, and the booking for the appointment went as planned. The original technician called ahead to provide his ETA. It was a fairly quick diagnosis, and I was explained all of my options. The parts arrived and my repair appointment was booked on the earliest time slot. Midhun was the servicing tech, and again, called ahead with his ETA. The repair was thoroughly explained, and he even cleaned my dryer of excess lint. Midhun explained some other preventative care items for longevity of the dryer. This was a very good experience given the possible outcomes in a repair situation. The price was fair, service was excellent, and I would recommend Appliance Genie going forward.
Francis Rosewarne
Francis Rosewarne
17:16 18 Oct 22
Midhun arrived when scheduled, was very peasant, courteous and professional. He had the job done quickly and neatly.
Wayne Hancock
Wayne Hancock
20:47 17 Oct 22
Trevor and Jaxon were friendly and professional. They had our dryer back up and running quickly.
Andrew Harden
Andrew Harden
18:58 17 Oct 22
Trevor & Jaxon - great guys! Professional, friendly, respectful and knowledgeable.
Richard Lamb
Richard Lamb
20:40 13 Oct 22
Took service from Midhun for my washing machine repair.He was on time and professional.Very recommended.
tharun kadali
tharun kadali
14:03 13 Oct 22
We bought a brand new range that had a noisy cooling fan. The experience working with appliance genie was very smooth. Jason and Dylan knew exactly what was needed and fixed the fan quickly. Once they were done the fan was so quiet we couldn’t even believe the oven was on.We’re very happy. Thanks appliance genie.
Kyle Champion
Kyle Champion
23:20 12 Oct 22
Midhun the technician called before his arrival did a the repair quickly and neatly And was gone.
Walter Bunghardt
Walter Bunghardt
16:26 12 Oct 22
Service tech very friendly and did the job neatly and quickly.
Joanne Campbell
Joanne Campbell
14:27 12 Oct 22
I had a best buy warranty repair/claim. Trevor and Jackson came out to do the replacement today. They were quick and efficient. Thank you
Moustafa R
Moustafa R
13:04 11 Oct 22
This is long overdue. Jason and Midhun fixed the dishwasher in a very professional and timely manner.The company did however delay procuring the part for dishwasher and we had to make multiple followups to get them to come fix it. They just mentioned that covid caused delay in procuring the part.
saad ahmed
saad ahmed
02:58 11 Oct 22
Thanks Jason and Dylan! Conversation just as good as the work. 😉 Although the issue turned out to be electrical rather than appliance related, your diagnostic work pointed us in the right direction
Stacey McCarthy
Stacey McCarthy
00:44 08 Oct 22
The service technician Midhun that came to our house went above and beyond in helping us determine the issue with our refrigerator. If you get Midhun as your service technician, you are in good hands. Thanks for fixing our refrigerator.
Devon Wagenaar
Devon Wagenaar
20:00 07 Oct 22
Very courteous, professional, and efficient! Already have a few loads in the washer!
Sam
Sam
18:37 07 Oct 22
Steve was professional. Friendly. Helpful and on time. Steve was able to diagnose the problem and made the request to ensure that our fridge will be up and running normal again soon. Thank you!!!
Pamela Brousseau
Pamela Brousseau
15:10 07 Oct 22
Jason and Dylan were fantastic, fixed our tv in a timely manner! Showed up on time, were friendly and informative. Recommend them %100.... thanks again guys!
Rebecca Nesrallah
Rebecca Nesrallah
14:35 07 Oct 22
Midhun came and was very friendly and looked over the fridge and explained the issue. He was very helpful and I would gladly recommend him to anyone that required service to their appliances.
Richard Brown
Richard Brown
23:58 04 Oct 22
Jason and Jaxon came out today worked on my washing machine got it done quickly and on time those guys were great
David
David
20:50 04 Oct 22
Jason and Jaxon we’re extremely professional and knowledgeable on the dryer. They showed up exactly on time and had the dryer diagnosed and fixed very quickly
Ryan Irwin
Ryan Irwin
17:43 04 Oct 22
Excellent service by tech Midhun. On time and very professional.
P K
P K
12:43 04 Oct 22
Steve was very professional and did the extra job to make sure the stove was working properly and level before leaving. Great job Steve!!
Richard Small
Richard Small
00:02 01 Oct 22
Midhun was very polite, on time and got the dishwasher repair done quickly. Much appreciated when we have such a busy house.
Lauren Lilly
Lauren Lilly
14:59 27 Sep 22
Had an excellent experience with Jason who was here to repair our GE washing machine today. He called and gave us plenty of notice before he arrived. He was very professional, friendly and got the job done quickly. He was also very patient with our curious kitty and quirky dog which is always very appreciated. Highly recommend!
Laura Womersley
Laura Womersley
20:28 23 Sep 22
Positive experiences with Appliance Genie. Great customer service beforehand and during the repair call. Our technician (Jason) was super friendly, knowledgeable and working quickly and efficiently.
Carrie Cox
Carrie Cox
18:19 23 Sep 22
My ancient 1960's oven lower element had an open short. Appliance Genie had the right part, the right advice, and I was in and out in under 10 minutes. saved me 1300 easily vs complete replacement. Would buy again!
Peter Melse
Peter Melse
18:28 22 Sep 22
Great service!! The only place in kw with the fuse I needed for my microwave thank you!!!
jordan campbell
jordan campbell
18:14 22 Sep 22
Very respectful and professional service. Nice to have our machine back up and running! Thank you Midhun!
Eileen Watson
Eileen Watson
15:28 22 Sep 22
Our control panel needed to be replaced and Appliance Genie was quick to respond and order new parts for Jason to repair. He was courteous and carried himself with great professionalism as well he left us with some great tips to help combat any future issues.We won't hesitate to refer your company to friends and family.
Tracey Saunders
Tracey Saunders
16:33 21 Sep 22
Jason from Appliance Genie did a fantastic job. He was professional, polite and thorough. We had an issue with the first repair (not his fault) and he took ownership, apologized and made sure it got fixed asap. Thank you for the great service Jason! We appreciated you.
Joanna Henderson
Joanna Henderson
14:13 21 Sep 22
Midhun did excellent job
Naresh Patel
Naresh Patel
13:16 20 Sep 22
Jason was very professional and on time. Very pleasant and friendly. Will definitely use this company again 👍
Chris Bews
Chris Bews
21:35 16 Sep 22
My machine broke.I called them at 2:30 pm.The Technician ( Jason ) arrived at my door within 30 minutes and had my washer repaired in 15 min.Fast friendly and professional.From now on they'll be my first call
petar sola
petar sola
19:51 16 Sep 22
Midhun called ahead of time and arrived on time. Quick work and now the lights work again in my fridge.
David Juche
David Juche
12:56 16 Sep 22
Easy quotes and great service. The team was very responsive in providing the quotes and the technician (Jason) was very attentive and professional. Would definitely recommend.
Gustavo Souza
Gustavo Souza
00:06 16 Sep 22
Rapid response, very prompt and professional with accurate repair at fair price! Will use them again if needed!
Adriana Bebe
Adriana Bebe
16:40 14 Sep 22
Jason was on time and repaired my dryer very fast. He also explained the repair in a way that I could very well understand.
Chirahane Tshiago
Chirahane Tshiago
19:17 13 Sep 22
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Appliance Repair Kitchener

How Can We Help You Today?

Refrigerator Repair

We repair all major brands of refrigerators including Sub-Zero, KitchenAid, Whirlpool, LG, GE, Samsung, and more!

Ice Maker Repair

We repair refrigerator ice makers and ice machines by major brands including Sub-Zero, KitchenAid, Whirlpool, and more!

Dishwasher Repair

Dishwasher not working? We repair all major dishwashers including Bosch, Viking, Samsung, LG, GE, and more!

Range & Oven Repair

Let us fix all your cooking appliances including ovens, ranges, stoves, cooktops, induction cooktops, rangetops, and more!

Washer Repair

Whether your front-loading washer won’t start or your top-loading washer won’t spin, our washer repair techs are here to help.

Dryer Repair

We fix both gas and electric dryers by most major brands including Whirlpool, LG, Bosch, GE, Samsung, and more! Call for fast appliance repair in Kitchener.

Appliance Brands Serviced

When you need an appliance repair Kitchener, Cambridge, or Waterloo expert, call the Appliance Genie.
Our technicians are factory trained to service brands like LG, GE, Samsung, Whirlpool, and many more!