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lg refrigerator repair

LG Refrigerator Not Cooling – Repair Service Kitchener Waterloo

If you are questioning the functionality of your fridge or freezer, a great place to start is knowing the answer to the question: “How cold should a refrigerator be?”  or “Why is my LG refrigerator not cooling?” According to the FDA, a refrigerator’s temperature should be set to 40°F or lower, while the temperature of a freezer should be at 0°F.

Is your LG refrigerator not cooling or preserving your food? Our team at Appliance Genie can help you diagnose your potential problem, walk you through the repair steps, and explain when you should step back and let a professional handle it.

lg refrigerator not cooling

10 Common Solutions for LG Refrigerator Not Cooling

Solution 1: Condenser Coils are Dirty

The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down.
If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them.

Solution 2: Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions.
Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it.

Solution 3: Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment.
If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment, leading to an LG refrigerator not cooling problem. If this occurs, the freezer may still get cold, while the refrigerator will not get cold.
To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.

Solution 4: Start Relay

The start relay works in conjunction with the start winding to start the compressor. If the start relay is defective, the compressor may sometimes fail to run or may not run at all. As a result, the refrigerator will not be cold enough.
To determine if the start relay is defective, use a multimeter to test it for continuity between the run and start terminal sockets. If the start relay does not have continuity between the run and start terminal sockets, replace it. In addition, if the start relay has a burnt odor, replace it.

Solution 5: Temperature Control Thermostat

The temperature control thermostat directs voltage to the compressor, evaporator fan motor, and condenser fan motor (if applicable). If the temperature control thermostat is not working properly, it may prevent the refrigerant system from running.
To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a click. If the thermostat clicks, it is not likely defective. If the thermostat does not click, use a multimeter to test the thermostat for continuity. If the temperature control thermostat does not have continuity at any setting, replace it.

Solution 6: Start Capacitor

The start capacitor provides a boost of power to the compressor during start-up. If the start capacitor isn’t working, the compressor may not start. As a result, the refrigerator will not cool.
To determine if the start capacitor is the reason why your LG refrigerator won’t cool, test it with a multimeter. If the start capacitor is defective, replace it.

Solution 7: Temperature Control Board

The temperature control board provides voltage to the compressor and fan motors. If the temperature control board is defective, it will stop sending voltage to the cooling system. However, this is not a common occurrence.
Control boards are often misdiagnosed—before replacing the control board, first test all of the more commonly defective components. If none of the other components are defective, consider replacing the temperature control board.

Solution 8: Thermistor

The thermistor monitors the refrigerator temperature and sends the temperature reading to the control board. The control board regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may not run when necessary. As a result, the refrigerator will not be cold enough.

To determine if the thermistor is defective, test it with a multimeter. The thermistor resistance should change in conjunction with the refrigerator temperature. If the thermistor resistance does not change, or the thermistor does not have continuity, replace the thermistor.

Solution 9: Compressor

The compressor is a pump which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. If the compressor is not working, the refrigerator won’t cool. However, this is rarely the case.
Before replacing the compressor, first check all of the more commonly defective parts. If you have determined that all of the other components are working properly, check the compressor. Use a multimeter to test the continuity between the electrical pins on the side of the compressor. If there is an open circuit, the compressor is likely defective. If the compressor is defective, it must be replaced by a licensed technician.

Solution 10: Main Control Board

The main control board might be defective. However, this is almost never the cause. Before replacing the main control board, test all of more commonly defective parts. If none of the other components are defective, consider replacing the main control board.
When All Else Fails

If you are struggling to diagnose the problem or don’t have experience replacing and repairing mechanical parts, there is no shame in calling a professional to handle it. Appliance Genie can be complicated and we definitely don’t recommend you take your refrigerator apart if you don’t know what you are doing. Not only could you damage your expensive appliance further, but it can be incredibly dangerous.

At Appliance Genie, our team of repair experts understands how to quickly and effectively repair your unit. When in doubt, call on our extensive repair services to help you out with an LG refrigerator not cooling, or any other issues you’re facing.

Saying Goodbye to Your Unit

There are some instances where your refrigerator might be beyond the point of return (or at least, it will cost you less money to just buy a new unit instead of always repairing your current one). So how can you tell when your refrigerator is on its last leg, instead of just needing a tune-up?

Most consumer reports advise that the age of your unit and the cost of your repair service are the best indications for when you should replace your refrigerator.

Though lifespans depend on the type of unit, units typically need a first repair within:

  • 7 years for bottom-freezers with additional repairs in the future

  • 5 years for side-by-side fridge/freezers with additional repairs in the future

  • 3 years for top-freezers with additional repairs between 3-6 years, and replacement after 7 years

The general rule of thumb should be unless your refrigerator has sentimental value, whenever the repair exceeds the cost of buying a new unit, choose the new unit!